Up-Town

I'm very disappointed in this product. There's hardware missing and there's a small glob of what is probably glue marring the cover. Moreover, the hardware was not enclosed, just strewn in the bottom of the bag, there were two allen keys and there were no instructions, leading me to suspect that you sent me a customer return, not the real deal which I paid $131 for. Then when I asked for the missing hardware I was told to return it instead. Just wow! Bought a bag from MEC instead.