Happy Customers

Based on 73 reviews
68%
(50)
15%
(11)
5%
(4)
1%
(1)
10%
(7)
Works as expected

Works as expected. Honestly just insanely impressed that Ortlieb keeps supporting old products. I bought my panniers in 2016, and was so happy I could get replacement buckles so easily, especially in a time where everything is so disposable and no one really offers long term product support.

A small theft deterrent

Was a little tricky to install, but I did get there eventually. You will need a torx t15 driver to remove the screw. Now that they are installed I'm happy with them

Velcro is meh

I own many Ortlieb bike bags, and bought this one. I'm happy with the quality of everything except the Velcro. It got loose after very little use. It takes a lot of massaging to get it to stick properly. I would choose proper clips next time.

D
Velocity
D.L.
Perfect

This is the perfect bag for my daily commute, nice fit, great quality. Ample space with the 29l l version.

Take your time.

Purchased the stay adapter for my conversion project of a vintage road bike into a gravel expedition.

Took my time and after prepping one of the attachment rings I realized I needed to tweak the other three to match so that non of the metal band was left exposed once the contact point unit was attached.

If you take your time and follow the more than adequate instructions, the end result is very good.

I am very pleased and would recommend this product. Some patience and thoughtfulness is required.

A
Dry-Bag Heavy Duty
Alexandre Dumoulin
Le compagnon idéal pour mes sorties en plein air !

J'ai récemment acheté un sac sec et je suis ravi de mon choix ! Il est non seulement étanche, mais aussi très léger et facile à transporter. Parfait pour mes randonnées et mes sorties en kayak, il garde mes affaires au sec même dans les conditions les plus humides. Je le recommande vivement à tous les amateurs d'activités en plein air !

Default size hooks for all sizes of 2.1 system

In case it’s not clear for others, as it wasn’t clear for me, and when I asked the customer service they gave me incorrect information:(harmlessly incorrect, but incorrect all the same)

This is the size hook that came with your bag. Easy to use/replace and install. I fixed my bag without needing an instruction manual and simply needing the right torx head for a screwdriver. Super happy that Ortlieb supplies these parts; the saccoche itself was sheared off of my rack at the hooks in a near collision with a dump truck. The bag itself ended up pinned between the truck body and wheel. There was minor damage to a pump I had inside the bag, and some of the reflector was scraped off but otherwise the bag is dusty but intact. Replacing the hooks and mounting rail left me with an almost good as new rear bag. Amazing. I’m a world where most companies would you make you replace both bags, it’s refreshing to be able to repair instead, especially as a cyclist attempting to be conscientious about waste and etc.

S
Drinking-Tube
Sue Smith
Really hard to use

Almost impossible to get water through this. Had to bite it hard to move the stopper and try to drink at the same time. Instructions not at all clear.

R
Quick Rack
Ruth Ritchey
Great Rack, the Ortlieb Quick Rack!

Easy install and removal. Love the easy option to ride without a rack. So convenient and attractive with its slim line look. Ortlieb, you’ve done it again!

Tres solide

It was a bit expensive, but it was nice and solid. I found a video on YouTube to help me install and it was super easy. I might get a second one for my other bike and I can then easily transfer the bag. My only complaint is that the bag should have been included in the initial purchase.

Easy to install

Great design which made it easy to install without restitching the pannier. Just cut off the broken clip, slide on the new clip and close the clasp! It would be nice to not have to pay such a high shipping price on a small piece.

D
Seat-Pack Support-Strap
Danielle Simard
Seat-Pack Support-Strap

Tres bonne strap pour supporter le sac sous la selle. Depuis mon achat j’ai fait quelques voyages en vélo et c’est fantastique. J’adore votre compagnie et j’en parle à tous mes amis ! Très bien fait et très résistant . Si vous avez besoin d’une cycliste de 60 ans à promouvoir votre équipement je suis disponible

High shipping cost for a small part

V
Commuter-Bag Urban
Virginie Robitaille
parfait pour une enseignante

J'ai offert ce sac à mon épouse qui est enseignante. Elle se rend à l'école en vélo. Ce sac lui permet de transporter et d'organiser ses documents et son ordinateur portable. Elle apprécie tout particulièrment la rapidité pour accrocher ou décrocher son sac du porte-bagage de son vélo.

A
Commuter-Bag Urban
Alexis Rendon
Very good for commute to work

I've had the bag for over a year now. I use it every week to carry a heavy 6-pound lock, my lunch, and a few additional accessories. The size of the bag even allows me to bring a coat if needed. The bag is very sturdy, and I'm sometimes surprised by how much weight it can handle. The only thing I find lacking is extra padding on the back of the bag. When I carry it on my shoulder, the rotating mounting bracket and hooks rub against my back, which isn't comfortable.

J
Frame-Pack RC
Jonathan Macgregor
Great

Really happy with the product, just buy some extra orange rubber snaps, I broke several right away.

Top quality

A
Quick Rack
Amy Nelson
Awesome rack

Easy to install, so stable, exactly what I needed. Can convert my bike from a commuter to trail-ready in 15 seconds!

T
Quick Rack
Todd Nickel
Don’t forget the fender

This is a great rack but I almost immediately regretted not getting the fender as well, which doesn’t qualify for free shipping if purchased separately.

👌 👍 😍

Best product out there

A
Sport-Roller Plus
Aliza Huynh

Awesome panniers. Really happy with this purchase.

Good as expected.

Great Unit

Fit myRize ebike perfectly. Materials seem to of high quality. Loads of room for what I usually carry. WE bike 10-40km per outing on trails. have not ridden in rain yet.

Sangle de sacoche de vélo

Fonctionne parfaitement sur mes vieilles sacoche de vélo !
Merci !

D
Velocity
Donald Kirkpatrick

Using the backpack everyday, it's a great one!
Hats off to the maker!
Don