Happy Customers

Based on 61 reviews

High shipping cost for a small part

Commuter-Bag Urban
Simon Lahaye
parfait pour une enseignante

J'ai offert ce sac à mon épouse qui est enseignante. Elle se rend à l'école en vélo. Ce sac lui permet de transporter et d'organiser ses documents et son ordinateur portable. Elle apprécie tout particulièrment la rapidité pour accrocher ou décrocher son sac du porte-bagage de son vélo.

Commuter-Bag Urban
Alexis Rendon
Very good for commute to work

I've had the bag for over a year now. I use it every week to carry a heavy 6-pound lock, my lunch, and a few additional accessories. The size of the bag even allows me to bring a coat if needed. The bag is very sturdy, and I'm sometimes surprised by how much weight it can handle. The only thing I find lacking is extra padding on the back of the bag. When I carry it on my shoulder, the rotating mounting bracket and hooks rub against my back, which isn't comfortable.

Frame-Pack RC
Jonathan Macgregor

Really happy with the product, just buy some extra orange rubber snaps, I broke several right away.

Top quality

Quick Rack
Amy Nelson
Awesome rack

Easy to install, so stable, exactly what I needed. Can convert my bike from a commuter to trail-ready in 15 seconds!

Don’t forget the fender

This is a great rack but I almost immediately regretted not getting the fender as well, which doesn’t qualify for free shipping if purchased separately.

👌 👍 😍

Best product out there

Awesome panniers. Really happy with this purchase.

Good as expected.

Great Unit

Fit myRize ebike perfectly. Materials seem to of high quality. Loads of room for what I usually carry. WE bike 10-40km per outing on trails. have not ridden in rain yet.

Sangle de sacoche de vélo

Fonctionne parfaitement sur mes vieilles sacoche de vélo !
Merci !

Donald Kirkpatrick

Using the backpack everyday, it's a great one!
Hats off to the maker!

It is not the good item that i command ...

Donald Kirkpatrick
Just great!

Good value, will enjoy it for many years!

Good bag, troublesome to quickly get in and out of

Love the quick release, love the bag quality, wish I knew how cumbersome the entry and closing was

Michaël-Jean Loiselle


Great insert

Works really well but I wasn’t aware I needed an adapter kit to fit my older pannier. I used Velcro to hold it in place and so far so good.

30 year old bags back in action

So nice to find these parts still!


I'm am so impressed with the back pack.... it works exactly as described.... I use it as a waterproof day pack when I'm not riding... ortlieb really has the experice to get the needs of cyclists down pat I'm a customer for life

Jordan Smith
Good shape/size for mountain bikes

6L bag is almost perfect fit for Panorama Taiga mountain bike in large frame. Good materials and construction yet lightweight. Internal Velcro to connect sides is a bit awkward to pack around but using that feature is optional. Frame straps can be easily relocated to suit different mounting needs. Zipper is definitely waterproof and almost airtight.

Commuter-Bag Urban
Terry Silvestro
Great looking and functional

So far, so good. Just got this bag and have used it on a few rides, including with my laptop. Very easy to switch the mounting system. I like the zipped pockets and it is big enough to be able to pack a few extras when the weather can't make up its mind.

Commuter Insert for Panniers
Essential for the daily commuter

Increases the versatility of a City Back Roller pannier a thousandfold. But at this price they should be sold in pairs like the panniers. For that money grab move I take away one star from a perfect score.


Great quality and functionality!

Cut the old one that was broken, clip the new so easily. Only downside is the heavy delivery fees charged by Ortlieb for this so small product.